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Workshops as Research: Avoiding the Trap of UX Theatre
When workshops fill in for real user input, the script starts to unravel. User experience design is widely recognized as a critical success factor in product development, yet too many projects still fall victim to UX Theatre. When I first…
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Workshops Aren’t the Answer to Everything
The project exec showed me the workplan: 16 weeks of workshops. I asked: “Cool, and when does the research start?” The response: “What do you mean – that IS the research?!” 🙃 Workshops are fantastic for bringing people together, sparking…
