Earlier this year, I gave a talk at UX Camp Chicago about Workshop Theatre.
Here’s the tl;dr:
72% of meetings are unproductive, costing $37B annually (Zippia). Sticky notes everywhere, outcomes nowhere. Are your workshops any better — or just Workshop Theatre (superficial collaboration rituals that look productive but deliver zero value)?
I popularized UX Theatre seven years ago. Now I’ve diagnosed its workshop mutation: 3 Vital Signs reveal if your sessions are healthy or dying.
In this talk, we explore (and fix!) 3 red flags:
- No preparation = “What are we even doing here?”
- Wrong activities = busywork, not outcomes
- Poor facilitation = “Loudest voice wins”
This session is perfect for: UX practitioners, service designers, workshop facilitators, and teams battling collaboration chaos.
Take a listen:

Grab some tools
I have made the slides available, and my Workshop Diagnostic Scorecard for those of you interested in levelling up your own workshops.
Ask me a question!
If you have any questions about this presentation (or anything on this site), drop me a line via my contact form.



