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UX Theatre talk pitch
An overview of my talk on UX Theatre, which can be delivered as a full talk or a poster presentation. UX Theatre is a term I coined to describe those projects that pay lip service to user-centered design. In my…
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The Unstuck Meeting: A safe failure space
GIF of a teammate turning the water bottle of another teammate so they can drink out of the right endvia GIPHY I tweeted about my team’s Unstuck Meetings earlier this year: On my team, we have “unstuck” meetings. When anyone…
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CLUE Symposium: 2018 Canadian State of UX Report
A detailed presentation of the findings from the CanUX 2018 State of UX Report, focusing on 4 areas: demographics, maturity, tools and salaries. This presentation was delivered to Carleton University Collaborative Learning of Usability Experiences (CLUE) Symposium, in May 2019.…
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Design Twitter, Negativity, and Hurting the Cause
If you want to have fun, just log on to Twitter and ask, “Ok, what are we fighting over today, Design Twitter?” It could be anything from whether designers need to learn to code, to whether UX/UI is a single…
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CanUX 2018: State of UX Report
A detailed presentation of the findings from the CanUX 2018 State of UX Report, focusing on 4 areas: demographics, maturity, tools and salaries. Read the full report. Related talks: CLUE Symposium: 2018 Canadian State of UX Report (May 2019)
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Designing the team experience: Building culture through onboarding (Slides)
Below are the key points and a link to the presentation slides for my presentation on team culture, Designing the team experience: Building culture through onboarding. Title slide from presentation. Click to view slides My presentation is a case study…
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UX Theatre: Are You Just Acting Like You’re Doing User-Centered Design?
Back in January 2018, I wrote a Twitter thread about projects that pay lip service to user-centered design (UCD) and what we can do about it as designers. Here’s an expanded write-up of the topic, for those of you who…
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Fostering Team Culture Through Better Onboarding: Lessons From My Failed Projects
I’ve been lucky to work on dozens of projects throughout my career and there is one thing I’ve learned which has affected every single one of those projects: In most cases, not enough attention is paid to onboarding team members.…
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Rethinking Digital Government: What It Really Means to Put Users First
Keep Calm and Hack the Government At its most fundamental, government does two things: governs (policies, rules, laws) and delivers services (passports, employment insurance, etc). Which is why, in this blogger’s opinion, digital government should consist of two things, and…
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Stop Waiting for Permission and Start Failing
One of the most overused and misunderstood phrases circulating around my organization right now is: fail fast. Everyone says it but no one can define it. Oh but they might try: “It’s, you know, skunkworks, pilots, hackathons. It means we…
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