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The Unstuck Meeting: A safe failure space
GIF of a teammate turning the water bottle of another teammate so they can drink out of the right endvia GIPHY I tweeted about my team’s Unstuck Meetings earlier this year: On my team, we have “unstuck” meetings. When anyone…
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Design Twitter, Negativity, and Hurting the Cause
If you want to have fun, just log on to Twitter and ask, “Ok, what are we fighting over today, Design Twitter?” It could be anything from whether designers need to learn to code, to whether UX/UI is a single…
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Designing the team experience: Building culture through onboarding (Slides)
Below are the key points and a link to the presentation slides for my presentation on team culture, Designing the team experience: Building culture through onboarding. Title slide from presentation. Click to view slides My presentation is a case study…
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Fostering Team Culture Through Better Onboarding: Lessons From My Failed Projects
I’ve been lucky to work on dozens of projects throughout my career and there is one thing I’ve learned which has affected every single one of those projects: In most cases, not enough attention is paid to onboarding team members.…
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Stop Waiting for Permission and Start Failing
One of the most overused and misunderstood phrases circulating around my organization right now is: fail fast. Everyone says it but no one can define it. Oh but they might try: “It’s, you know, skunkworks, pilots, hackathons. It means we…
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Hacking My Perspective Helped Me Find Work Satisfaction
I was chatting with a close friend recently about our our work lives and she mentioned difficulty finding satisfaction with her work given her lack of control in her work situation. I had come to some realizations about my own…
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How to Be a Bad Business Analyst
Image by Intersection Consulting, CCBY2.0 I am a Business Analyst. I know, I know. We suck. Business Analysis is all about useless documentation and templates, right? BAs are sticklers for detail and overloading process onto projects. And did I mention all.…
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Dear Extrovert: Tips for Chitchat With an Introvert
So, you’re an extrovert. Congratulations. Go tell someone else all about it. Because I’m exhausted just thinking about it. All the people-ing. And worse, I’m afraid that you’re about to tell me all about how great extroversion is, and how…
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Designing Inclusive Interactions with Remote Workers
Credit: Vanessa Miemis on Flickr (CC BY-NC-SA 2.0) I work with a bunch of tech-savvy nerds who can work from anywhere. And yet we suck at working remotely. Actually, we suck at working with people who are working remotely. When…
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“How are you getting away with that?!” Building UX into Everyday Work
I’m on what I call a ‘luxurious” project. We are a budget initiative which means we have the funds we need to get our work done. We are a bunch of nerds in a policy shop which means no one…
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- My most successful UX project (that no one knows about)