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It’s a Great Time To Be A UX Designer – Algonquin HCD Program 2020 Keynote
Source My friend, Sage, and I were invited to give a keynote address at Algonquin College’s Human-Centred Design post-grad certificate program for graduation yesterday. We were asked to speak about the importance of the UX community and any other topics…
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UX Theatre: The Poster
In January 2018, I wrote a Twitter thread about how some user experience projects tend to pay lip service to user-centered design rather than being actual user-centered design. I used the term “UX Theatre” to describe the phenomenon. Based on the…
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Design Twitter, Negativity, and Hurting the Cause
If you want to have fun, just log on to Twitter and ask, “Ok, what are we fighting over today, Design Twitter?” It could be anything from whether designers need to learn to code, to whether UX/UI is a single…
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Designing the team experience: Building culture through onboarding (Slides)
Below are the key points and a link to the presentation slides for my presentation on team culture, Designing the team experience: Building culture through onboarding. Title slide from presentation. Click to view slides My presentation is a case study…
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UX Theatre: Are You Just Acting Like You’re Doing User-Centered Design?
Back in January 2018, I wrote a Twitter thread about projects that pay lip service to user-centered design (UCD) and what we can do about it as designers. Here’s an expanded write-up of the topic, for those of you who…
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Rethinking Digital Government: What It Really Means to Put Users First
Keep Calm and Hack the Government At its most fundamental, government does two things: governs (policies, rules, laws) and delivers services (passports, employment insurance, etc). Which is why, in this blogger’s opinion, digital government should consist of two things, and…
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Designing for Outcomes: Building Better Hackathons, Design Jams & Workshops
Credit: spydergrrl Here’s a conversation I’ve had on multiple occasions: Them: “We’re going to run a hackathon.” Me: “Why?” Them: “What do you mean, why?” Me: “What are your goals? Who are you inviting? What kind of experience would you…
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Artificial Intelligence, UX & The Future of Findability
Credit: Martin Grandjean [CC BY-SA 3.0], via Wikimedia Commons I’m completely obsessed with the idea of using artificial intelligence, search patterns and information architecture to improve the findability of content. OBSESSED. It seems like we’re on the cusp of doing…
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How to Be a Bad Business Analyst
Image by Intersection Consulting, CCBY2.0 I am a Business Analyst. I know, I know. We suck. Business Analysis is all about useless documentation and templates, right? BAs are sticklers for detail and overloading process onto projects. And did I mention all.…
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Designing Inclusive Interactions with Remote Workers
Credit: Vanessa Miemis on Flickr (CC BY-NC-SA 2.0) I work with a bunch of tech-savvy nerds who can work from anywhere. And yet we suck at working remotely. Actually, we suck at working with people who are working remotely. When…
Latest Posts
- Boosting Mental Health in Design: How to Create a Supportive Workplace
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- My most successful UX project (that no one knows about)