-
“How are you getting away with that?!” Building UX into Everyday Work
I’m on what I call a ‘luxurious” project. We are a budget initiative which means we have the funds we need to get our work done. We are a bunch of nerds in a policy shop which means no one…
-
Workshop Design: 3 Tips to Turn Facilitation Into Enablement
It’s gonna get messy!(Credit: spydergrrl) As a business analyst, a good portion of my work is to facilitate working sessions with groups of people. They might be a team (even my team) or they might be a disjointed random group…
-
Storytelling: Building Compelling Stories for Any Audience (Presentation Materials)
Source: Despicable Me Nothing irks me more than hearing someone say that they “have to build a deck” or “write a report” before they even mention the actual, you know, content of said deliverable. Especially since it’s pretty easy to…
-
Thing I Want: Better (Any?) Voice Commands on All My Apps
Podcast Addict app (Credit: spydergrrl) Yesterday, I went out for my first trail run of the season. As I ran, I listened to a CBC Spark podcast which, as usual, was full of random and interesting stories about how tech…
-
Cyber Security and the Opportunity for User-Centered Design
Credit: Perspecsys on Flickr I am curious. I like to play: with toys, with ideas, with tech. And I used to be very scared of hardware until the cloud came along and I started using all of my tech as…
-
Conversations With Normals: When No One Understands Your Job
(Credit: Leovalente on PixaBay) Have you ever had a moment when your absolute immersion in something is presented to you on a silver platter as entirely not the norm? When you are suddenly the absolute nerdiest person in a room…
-
Download This: IA Summit Visual Notes (PDF)
A few weeks ago, I made the trek to Minneapolis for the IA Summit. It was my first time and I was pretty excited to have been able to make the trip. The speaker lineup was fantastic, the planned and…
-
How To Hack Meetings: Using UX and Collaborative Techniques to Make Meetings More Productive
Slide at Shopify (Credit: spydergrrl) I work on an enterprise project with a large constantly-changing project team. People come in and out of the team regularly, which means that we are very reliant on our ability to adapt and work…
-
Beyond “Pages”: Is It Time To Rethink Our Mental Model of the Web?
One guarantee of working on the web is that you will inevitably be in a conversation about a web site and people will talk about “web pages.” Which makes sense: the Web has been around for a couple of decades…
-
Accessibility In Social Media: 15 + 4 Things You Can Do (Full Presentation Notes)
Credit: The people from the Tango! project, via Wikimedia Commons Last week, I presented at Public Sector Social Media, a conference directed to Government employees and consultants whose work touches on the social media-sphere. I gave a talk on Social…
Latest Posts
- Boosting Mental Health in Design: How to Create a Supportive Workplace
- AI-Generated UX Theatre: How AI can mimic user-centered design
- Designing the team experience: Building an open and supportive team culture through design
- It’s ok to set boundaries at work
- My most successful UX project (that no one knows about)