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Designing the team experience: Building an open and supportive team culture through design
Source Back in 2018, I wrote a talk called “Designing the team experience: Building culture through onboarding“. The focus was using onboarding to build and foster a strong team culture. One of the key tenets I hold about design leadership…
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It’s ok to set boundaries at work
Source It’s possible to be high performing and set clear boundaries about your role and accountability in the workplace. Anyone who has worked as a unicorn or generalist at some point in their career might be used to doing it…
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My most successful UX project (that no one knows about)
Let me tell you about my favourite project. A decade ago, I was part of a small group of women who made something happen that was small and huge at the same time. We were incredibly successful and nearly no…
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spydergrrl talks UX Theatre on Good Morning UX
I had the pleasure of talking about (what else?) UX Theatre with some new friends over at Design Team as part of their Good Morning UX podcast series. Good Morning UX is about “the universe of design inserted in practical contexts about…
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Designing human-centered performance reviews
Why do I care so much about performance reviews? My worst performance review caused me to leave my job within weeks. I went from years of surpassing expectations to being told I was not meeting them. Had my performance actually…
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Tackling UX theatre: What designers can do
Illustration by Claire Murray via Flickr UX Theatre is the application of any sort of design methodology without including a single user in the process, or including users but merely for show. You’ve heard about it. In fact, you’re living…
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UX design has a dirty secret (My Fast Company CO.Design article)
Source Photos: cosmin4000/iStock, u.u./iStock I am excited to announce that I have written an article for Fast Company Co.Design which digs into UX Theatre. In it, I cover: What is UX Theatre? How two fundamental issues in the user experience…
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Finding joy in the work of design (even when projects don’t launch)
After being a user experience (UX) designer for almost 25 years, I’ve worked on a lot of projects and designs that have never launched or that changed significantly prior to launch. I truly believe that what has kept me sane…
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UX Theatre on UX Podcast (Episode #267)
UX Theatre has been getting some press in the first half of 2021. Just this Spring: Jesse James Garrett wrote about it in Fast Company (see I helped pioneer UX design. What I see today disturbs me) Tricia Wang also wrote…
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Short talk: The Unstuck Meeting
A brief overview of The Unstuck Meeting, a tool my team uses to collaborate when one of us is stuck on a project. Related article: The Unstuck Meeting: A safe failure space Interested in this talk? Reach me on Twitter…