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Boosting Mental Health in Design: How to Create a Supportive Workplace
No matter where you work or what level you hold, it’s a hard time to be in tech, let alone design. We’re dealing with so many changes and pressures: The anxiety of returning to the office (RTO) and commuting. Uncertainties…
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Designing the team experience: Building an open and supportive team culture through design
Source Back in 2018, I wrote a talk called “Designing the team experience: Building culture through onboarding“. The focus was using onboarding to build and foster a strong team culture. One of the key tenets I hold about design leadership…
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It’s ok to set boundaries at work
Source It’s possible to be high performing and set clear boundaries about your role and accountability in the workplace. Anyone who has worked as a unicorn or generalist at some point in their career might be used to doing it…
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Designing human-centered performance reviews
Why do I care so much about performance reviews? My worst performance review caused me to leave my job within weeks. I went from years of surpassing expectations to being told I was not meeting them. Had my performance actually…
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Short talk: The Unstuck Meeting
A brief overview of The Unstuck Meeting, a tool my team uses to collaborate when one of us is stuck on a project. Related article: The Unstuck Meeting: A safe failure space Interested in this talk? Reach me on Twitter…
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A Quick Guide to Designing Collaboration
Image source: nugroho dwi hartawan on Pixabay First of all, let’s agree on one principle: Collaboration doesn’t just happen. You can’t just schedule a meeting and expect that the people who will be in attendance will collaborate. Collaboration is “the…
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Short talk: Designing a culture of design
This video presents a short case study demonstrating how applying design methods and tools to internal design work helped to instill a culture of design across a national government program. Topics covered include: adopting co-design as the main method of…
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“Why don’t you just”: Why gov doesn’t need tech saviourism (but we do need you)
In a conversation about civic tech, I commented: “Truth is, we don’t need a tech panacea; government needs more service design. Honest-to-goodness end-to-end omni-channel ‘big D’ Design, aimed at serving citizens.” After 15 years working inside government (plus another 7…
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Designing for Team Spirit in a Remote World
It’s been an adjustment, working from home. Since the pandemic started, my staff has experienced isolation, ill family members, death of loved ones, demands of homeschooling, health scares, spousal job loss, and whole host of other concerns which would be…
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It’s a Great Time To Be A UX Designer – Algonquin HCD Program 2020 Keynote
Source My friend, Sage, and I were invited to give a keynote address at Algonquin College’s Human-Centred Design post-grad certificate program for graduation yesterday. We were asked to speak about the importance of the UX community and any other topics…
Latest Posts
- Boosting Mental Health in Design: How to Create a Supportive Workplace
- AI-Generated UX Theatre: How AI can mimic user-centered design
- Designing the team experience: Building an open and supportive team culture through design
- It’s ok to set boundaries at work
- My most successful UX project (that no one knows about)