No matter where you work or what level you hold, it’s a hard time to be in tech, let alone design. We’re dealing with so many changes and pressures: The anxiety of returning to the office (RTO) and commuting. Uncertainties…
Artificial intelligence (AI) promises to revolutionize how we work. And as with all new technologies, there are two sides to the story. Applying AI to user experience design presents the risk of UX Theatre. What is UX Theatre? I originally…
Source Back in 2018, I wrote a talk called “Designing the team experience: Building culture through onboarding“. The focus was using onboarding to build and foster a strong team culture. One of the key tenets I hold about design leadership…
Source It’s possible to be high performing and set clear boundaries about your role and accountability in the workplace. Anyone who has worked as a unicorn or generalist at some point in their career might be used to doing it…
Let me tell you about my favourite project. A decade ago, I was part of a small group of women who made something happen that was small and huge at the same time. We were incredibly successful and nearly no…
I had the pleasure of talking about (what else?) UX Theatre with some new friends over at Design Team as part of their Good Morning UX podcast series. Good Morning UX is about “the universe of design inserted in practical contexts about…
Why do I care so much about performance reviews? My worst performance review caused me to leave my job within weeks. I went from years of surpassing expectations to being told I was not meeting them. Had my performance actually…
Illustration by Claire Murray via Flickr UX Theatre is the application of any sort of design methodology without including a single user in the process, or including users but merely for show. You’ve heard about it. In fact, you’re living…
Source Photos: cosmin4000/iStock, u.u./iStock I am excited to announce that I have written an article for Fast Company Co.Design which digs into UX Theatre. In it, I cover: What is UX Theatre? How two fundamental issues in the user experience…
After being a user experience (UX) designer for almost 25 years, I’ve worked on a lot of projects and designs that have never launched or that changed significantly prior to launch. I truly believe that what has kept me sane…